Zoom vs. Google Meet: Overall Findings
While both services are feature-rich, they are not identical. Google Meet has all the essentials, but you might prefer Zoom for the richer set of options it gives you.
Installation: Use Both on All Platforms
To join a Google Meet session, you need just a browser. If you’re working from home, you can also join a meeting from the mobile apps or iOS and Android or even a Google Nest Hub Max. You can also fall back on the Gmail app if you have iOS12 or above.
Google Meet
To launch a meeting from the invite link in Gmail, use a Google Calendar event, or join an instant video meeting by clicking the meeting link URL sent to you in a text or email. While you (or someone you invite) don’t need a Google Account the meeting organizer or someone from the organization must grant you access to the meeting.
Zoom
While you can host or join a Zoom meeting from the browser, it won’t give you all the features. For the best experience, you should use the desktop client for Windows, macOS, Linux, or the Zoom app for Android or iOS. Zoom also works with an H.323 or SIP device.
Pricing Plans: Generous for All Types of Users
Google Meet and Zoom have different tiered plans but you can start with the generous free plans. It is sufficient for 1:1 personal chats and even adequate for small teams.
Google Meet
Meet is like all Google services—free to use with a Google account. Keep in mind advanced features are only available with a paid G Suite subscription, A paid subscription will give you 300 hours per meeting and US or international dial-in phone numbers among other things.
Zoom
Zoom has optional add-on plans on top of its four professional plans that cover unique needs like high-quality VoIP call-ins, larger group meetings of 500 or 1,000 users, and storage solutions on Zoom Cloud. If you just need to go by the number of video conferencing features, Zoom nudges ahead of Google Meet. But at the end of the day, your decision will depend on your unique needs.
During the Meeting: Plenty of Choices With Zoom
Google Meet has a minimalist interface, but it can feel less intuitive when you go searching for the options. Zoom’s controls are more prominent on the screen. Both Meet and Zoom support a max video resolution of 720p. While both support multiple display modes for a large number of members, Google Meet can feel a bit restrictive as it shows only 16 faces in the Tiled view. Zoom can handle 49 users on one screen (which might feel overwhelming, but at least the option is there). Zoom has better in-meeting features in the free basic tier. You can set up multiple video breakout rooms for specific projects. Zoom includes a feature called the Waiting Room that holds participants temporarily in a reserved “room.” Virtual backgrounds can save you from a cluttered meeting background. Zoom provides a virtual whiteboard to use during meetings. There are some excellent whiteboard tools you can use with Google Meet and then share your screen while in the meeting. Overall, feature for feature, Zoom races ahead of Google Meet with its better offerings of in-meeting tools in the free versions.
Third-Party Apps: More Integrations If You Need Them
Both Meet and Zoom play well with others. The former works seamlessly with scheduling tools like Google Calendar. You can also use the Meet add-in to connect with a Microsoft Outlook event or email. Zoom offers a host of integrations. For instance, it can sync with Microsoft Outlook contacts and even set your Outlook status based on your current Zoom status. Set up file sharing integrations with Box, Google Drive, OneDrive, and SharePoint for smoother collaboration. Do note that many integrations in Zoom rely on extensions and plugins from the Zoom Marketplace and may not be free.
The Winner: Zoom Gives You More Options
Zoom is a dedicated video conferencing service. That’s why everything goes into it to make that experience better. Though, it may be overkill for someone who needs a simple video chat solution and does not need to put video conversations at the core of collaboration. That’s where Google Meet can work for you. It is a successor to Google Hangouts and part of the other collaboration tools that Google already provides. You can work with either solution. Choose Google Meet if you need seamless interoperability with other Google tools. Go for Zoom if you need a complete video conferencing solution with all the productivity frills. The good thing about both these platforms is their free tier which is enough for individuals or small teams. Try them both out and see which is a better fit for your team size and the other applications you use.